CareAI

Why Is Our Al So Much Better?

Because we trained it on over one million successful member interactions.

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What a relief. Thanks for taking care of this for me.

Can I get connected to an agent?

What a relief. Thanks for taking care of this for me.

Can I get connected to an agent?

What a relief. Thanks for taking care of this for me.

Can you find a low-cost MRI facility near me?

I got a bill for lab work I thought was covered. Can you check on that?

I found three MRI facilities near you that are all in-network.

It seems the lab coded your bill incorrectly. I can help get that fixed.

You saved me hours of frustration! Thanks so much!

Thanks for explaining that. I feel so much better now.

Thanks for sticking with me through all my questions. You’ve been so helpful!

What a relief. Thanks for taking care of this for me.

Can I get connected to an agent?

What a relief. Thanks for taking care of this for me.

Can I get connected to an agent?

What a relief. Thanks for taking care of this for me.

My child needs braces. Are orthodontics covered in my dental plan?

Are therapy sessions included in my plan? If so, how many?

Your dental plan covers 50% of the cost for braces. Want a list of local orthodontists?

Your plan includes 8 sessions per year. Need help finding a virtual therapist?

You’re a total lifesaver. I really appreciate your help!

I can’t believe how quickly you found this info for me. You’re the best!

I really appreciate your help. This would have been so stressful to figure out on my own.

What a relief. Thanks for taking care of this for me.

Can I get connected to an agent?

What a relief. Thanks for taking care of this for me.

Can I get connected to an agent?

What a relief. Thanks for taking care of this for me.

How do I know if my flu shot is covered this year?

Do I qualify for any wellness incentives, like gym discounts?

Your flu shot is fully covered! Here’s a list of nearby, in-network pharmacies that offer it.

Yes, your plan offers gym discounts! I'll send you the details.

That was so fast—I can’t believe how easy you made it!

You took such a huge weight off my shoulders—thank you.

You’ll Be Amazed By What Our AI Can Do

CareAl is an Al benefits advocate that provides immediate, meaningful support to members at limitless scale and a compelling price.

Complexity Just Got Crystal Clear

CareAl dives deep into every detail of your health plan, instantly translating complex data into clear guidance that is vetted, validated and ready to trust. Depend on CareAI for support with:

Health Plan Coverage

Provider and Facility Recommendations

Billing Solutions

Point Solution Questions

Accumulators and Co-pays

And because it’s always available CareAI lifts the heavy administrative burden on HR teams struggling to answer questions and increase engagement.

Medefy

2s ago

Save money with an in-network doctor. We’ll find one for you!

Medefy

2s ago

We can connect you with mental health providers covered by your plan. Tap to chat now.

Medefy

2s ago

Immunity is just a shot away. We make it easy to find and schedule your COVID vaccine. Tap to get started!

Medefy

2s ago

Follow your heart--to better care. We make it easy to schedule essential heart health screenings. Tap to start!

Medefy

2s ago

Don't lose focus. We can help you find an eye doctor who is covered by your plan. Tap to chat now!

Medefy

2s ago

Mind your health. We'll help you make the most of your wellness benefits. Tap to take care of you.

Choose the option that’s right for you

We do more than just offer healthcare perks—we deliver measurable ROI. Here's how:

CareAI

Care Guides

CareAI

Optimize Value Through Advanced AI

Organizations seeking fast, accurate benefits support to address the most common needs of their workforce at the most affordable price.

Care Guides

Maximize ROI with Human Expertise

Organizations seeking to provide comprehensive benefits support and maximum cost savings for their health plan and members alike.

CareAI Includes:

Features

Unlimited AI Support

100% Scalable

Reliable Accuracy

Relieve Admin Burden

Boost Member Utilization

Increase Plan Satisfaction

Everything in CareAI, Plus:

Additional Features

Maximize Plan Savings

Maximize Member Savings

Services

Billing Questions

Provider Recommendations

Facility Recommendations

Deductibles & Co-pays

Plan Coverage Questions

Point Solution Questions

Additional Services

Complex Billing Issues

Referral Coordination

Third Party Coordination

Rx Savings Opportunities

Complex Care Coordination