Hi, we're Medefy.

Medefy is a mobile-first healthcare navigation platform that helps employers, brokers, TPAs, and public organizations guide members to the right care at the right time— lowering costs, improving outcomes, and boosting engagement.

We pair a 4.8-star app with 24/7 live Care Guides who help users understand benefits, find in-network care, and make smarter healthcare decisions.

Our mission: Make healthcare accessible for everyone.

We believe healthcare is too often overwhelming, complicated, and impersonal. That's why Medefy's mission is to make it easier for everyone to access, understand, and use their health benefits — with clear answers, expert guidance, and real human support available 24/7.

We're about connection. We help members understand their benefits in real time to make a meaningful impact on their daily lives and the organizations they belong to.

By the Numbers

53%
Average app adoption rate
$432
Average savings per member interaction
3x
Average ROI for plan sponsors
94%
High-value care steerage rate
4.8★
App store rating
Inc. 5000 fastest-growing companies

Meet the most transformational senior leadership team in healthcare:

We Made the List! (Again. And again.)

Only 6% of private companies make it onto the Inc. 5000 list.
And fewer than 2% of those manage to do it three times!
#NotSoHumbleBrag

2022

Year one, our first time on the Inc. 5000 list of fastest growing companies in America.

2023

Two years in a row on the Inc. 5000 list of fastest growing companies  in America.

2024

Three years in a row on the Inc. 5000 list of fastest growing companies  in America.

Meet a bit of our team:

Professional Purpose

Our team is aligned behind a common passion and a common vision - that’s what makes the biggest difference here. We show up everyday on a mission, with a sense of purpose, because we’re helping people improve their lives everyday."

Terri Nordstrom
Manager, Care Guide Navigation

Personal Development

Opportunity is the biggest thing on my mind when it comes to working at Medefy. Not only do I have a clear pathway to progress in my career, but I’m surrounded by leaders and teammates who encourage and help equip me for success. To top it off, I know my work makes a difference every single day."

Drew Wright
Member Marketing Manager

Company Culture

We spend the majority of our time with our colleagues, which is why workplace culture is so important and has such an impact on our lives - both on and off the clock. I am proud to work for a company that has created an environment that encourages collaboration, creativity, meaningful relationships, compassion, empathy, innovation, advancement, and development."

Sarah Tingler
Sr. Manager, Customer Success

Team Collaboration

Our strength is in our team. Regardless of your position in the organization, we're all here to simplify a complex healthcare system by helping people navigate to care. We show up ready and we love what we do, and that starts at the top."

Melissa Lockhart
Director of Human Resources

A little bit goes a long way:

Boldness.

Solving problems in new ways—and not being afraid to try new things—is our thing. Our company literally wouldn't exist without it. Innovation is always calling our name.

Integrity.

Our words and actions match up because we believe in accountability, honesty, and consistency.

Teamwork.

We help each other thrive and work together to deliver the best for everyone we serve.

We’re dedicated to helping our people and community thrive:

We’re Always Learning

We encourage professional development and invite team members to speak up, try new things, and continue learning.

We Care

We give back to the community every year with our Medefy Has Heart Day of volunteering.

We Make It Fun

Our Medefy culture fosters fun, positivity, and support. We host regular team social events and celebrate team member birthdays.

We Give Our Best

We put our best selves forward for our users and each other.

Technically, we’ve got 3x return on investment with Medefy. But it is so much more than money for us, because it is about time, and we’ve gained so much time within our department to focus on other things because Medefy has partnered with us.”
Ashley Hickman
Director, Human Resources, City of Claremore
We were already doubling our return on investment by using the Medefy platform…few months later we implemented the incentives program, now we’re at 9x ROI.
Kevin Kennemer
Sr. Vice President, HR | Learning & Development, Gateway First Bank