She Did WHAT? A Seasoned Benefits Expert Shares How She Solved a Months-Long Benefits Challenge

Anaye Milligan

Wish you could make your employees benefits issues vanish into the ether? While benefits issues might be a permanent fixture of any organization, you can at least hand them off to an expert.

Key takeaway

Benefits experts can help guide your employees towards the smartest, low-cost care decisions for them, tackle billing-related issues, and even coordinate referrals. What’s more, they take on all these tasks on their own so you can focus on what you truly care about, whether that’s recruiting top talent, developing a mentorship program, or, you know, planning that killer karaoke night, where Kyle from IT does a hip hop rendition of “Let it Go.”

In this video, benefits expert Amy Schildhauer shares how she helped an employee who had been trying to resolve a billing issue for several months. Such drawn-out benefits challenges can take a serious toll on your employees—and your HR teams who are trying desperately to find a solution. They can steal valuable time from employees’ and HR teams’ workdays and create unnecessary stress that drains employees’ energy and motivation. Luckily, Amy’s expertise and experience enabled her to resolve the issue in no time, so that the employee and his HR leader could return their focus to what mattered to them.

Watch this video to learn more about how Amy consistently creates a standout benefits experience for employees, and helps foster a happier, more focused work environment.

Want to learn more?

It’s time to assess your HR team’s workload and decide if they really have time to take on benefits guidance, on top of all their other tasks. If they don’t, our seasoned benefits specialists, like Amy, can immediately ease the burden, putting time back in their HR team’s day and ensuring a happier, more committed workforce. Contact us today.

Promoting THESE Benefits Will Make Your Team's Productivity Levels Go Insane

In our always-on, hustle culture, employees never truly clock out. They down power salads over keyboards, take Zoom calls during doctor’s visits, respond to work messages during pillow talk, the dreaded Teams dings dousing any last flickers of romance. As their work and home lives continue to blur, employees become distracted and drained. Their company loyalty quickly wanes; they quiet-quit in droves.

Your health costs destroying your soul? This plan feature will improve members’ health and your ROI

For your employees juggling deadlines, meetings, and family life, a trip to the doctor often gets flung to the bottom rung of their to-do list. A chore to tackle another day or month or even–err–year. These neglected health concerns can eventually worsen into more serious, and more expensive conditions–quickly upsurging your overall health spend.

Public Sector Playbook: Want health plan engagement numbers that will break the internet? Try this.

As a means to engage members, public health plan administrators have been decking out their health plans with some alluring pulls: fancy incentives programs, new virtual care vendors, the works. But the approach fell flat, and member engagement remained low. Why? It wasn’t the plan design that needed an overhaul but the member experience.