Guidance

Benefits Experts,
Always in Reach

Our 24/7, live Care Guides direct members toward the best, most cost-saving choices, right when they need it.

Ready to start driving smarter health decisions?

Book a Demo

The numbers say it all.

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Savings per interaction

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Of members who speak with Care Guides will receive care from a high-value provider.

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Initial response time

real humans providing real care guidance

Driving Better Member Benefits Utilization.

Want more time in your day? We’ll give it to you.

Benefits guidance isn’t your job. It’s ours. We’ll take on the administrative burden, so you can focus on the strategic goals that matter to you.

Guidance that doesn’t take breaks

Off hours aren’t our thing. Our Care Guides offer immediate, human response in 60 seconds or less. What's more: they’re available 24/7, throughout the entire year.

Our Care Guides are great. AI makes them better.

AI always has our back. Medefy offers human-to-human guidance from Care Guides, backed by leading AI. Our on-demand support helps assist with appointments, review bills, and coordinate referrals, leading to better health outcomes, higher satisfaction, and reduced administrative burden.

ClearCareTM

We've got your back. And AI has got ours. Our AI-powered tool absorbs your members' health data to drive smarter insights. Our benefits specialists then use these insights to help them guide members to smart, high-value choices.

Our ClearCare platform offers clear insights into surgical centers, what procedures are offered and how much things really cost, ultimately leading to more savings for both your employees and your plan.