Six Ways to Lower Rising Health Costs for Companies
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About
Gateway First Bank
900+ employees
115 locations
42 states
Robust benefits plan
Challenge that utilization life
- Employees didn't know what all they had access to through their benefit plan.
- Compelling, ongoing communication to employees about their unique health plan benefits was failing that.
- High-value, cost-mitigating components of the beneft plan were going underutilized.
- Gateway Bank wasn't realizing the full benefit of the strategies tey put in place.
Solution:
Strategic engagement
Incentive Program, tailored to Gateway Bank.
We designed an Incentives Program structure that would drive value based on Gateway Bank's unique health plan design. This included a meaningful cash incentive for lower priced surgeries and labs, and a more substantial cash incentive for higher-priced care.
Science-backed engagement campaigns.
Employees received compelling, valuable communication about the health benefits plan on their terms, and in real time. Communication pathways were tailored to the health plan and Incentives Program structure, and were distributed through text message, push notification, and email.
Ongoing, human communication.
Medefy's Care Guides were at the ready for Gateway Bank's health plan members 24/7. Through our powerful technology, our real, human Care Guides know every detail of the health benefits plan within seconds of engaging in a chat with a plan member.
No administrative unburden.
We designed an Incentives Program structure that would drive value based on Gateway Bank's unique health plan design. This included a meaningful cash incentive for lower priced surgeries and labs, and a more substantial cash incentive for higher-priced care.
