Results that just don't quit.
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That utilization life
Employees didn't know what all they had access to through their benefit plan.
Compelling, ongoing communication to employees about their unique health plan benefits was failing that.
High-value, cost-mitigating components of the beneft plan were going underutilized.
Gateway Bank wasn't realizing the full benefit of the strategies tey put in place.
Strategic engagement
We designed an Incentives Program structure that would drive value based on Gateway Bank's unique health plan design. This included a meaningful cash incentive for lower priced surgeries and labs, and a more substantial cash incentive for higher-priced care.
Employees received compelling, valuable communication about the health benefits plan on their terms, and in real time. Communication pathways were tailored to the health plan and Incentives Program structure, and were distributed through text message, push notification, and email.
Medefy's Care Guides were at the ready for Gateway Bank's health plan members 24/7. Through our powerful technology, our real, human Care Guides know every detail of the health benefits plan within seconds of engaging in a chat with a plan member.
Medefy became first point of contact for members needing to navigate care. Redirection to high-value, low-cost care happened. When the member completes the appointment, Medefy triggers the distribution of the incentive directly to the member.
With Medefy's compelling employee engagement campagns, the vast majority of Gateway Bank's nationwide employee population were regularly engaging with the Medefy app within the first year.
Plan members were triggered into action. Using Medefy's tools to navigate care, employees were able to find and utilize lower cost care options available to them through their plan. Commom redirections were MRI's, CT scans, and outpatient procedures.
Gateway Bank achieved 2x ROI Iin less than a year using the Medefy Platform. After launching the Medefy Incentives Program, they quickly achieved 9x ROI.
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"I downloaded the app to see ift hey could help me find a place to get a cheaper MRI than what I was quoted at my doctors office. And within 15 minutes, I was presented with 3 options and each of them quoted me $2,400 CHEAPER than my doctors quote."
"We founded Medefy to help everyday people navigate confusing, complex healthcare like an expert. We do this with the best tech, the best approach and the best employees on Earth. We love what we do, and our users and clients feel the love!"
"We founded Medefy to help everyday people navigate confusing, complex healthcare like an expert. We do this with the best tech, the best approach and the best employees on Earth. We love what we do, and our users and clients feel the love!"
"We founded Medefy to help everyday people navigate confusing, complex healthcare like an expert. We do this with the best tech, the best approach and the best employees on Earth. We love what we do, and our users and clients feel the love!"
"We founded Medefy to help everyday people navigate confusing, complex healthcare like an expert. We do this with the best tech, the best approach and the best employees on Earth. We love what we do, and our users and clients feel the love!"
