Revolutionize your health plan.
Easy access. Expert guidance. Lower costs.

receptionist help desk

You’re not alone.

Health benefits have become richer and more complex for everyone. This means more confusion for members. More work for HR teams. And higher costs for companies and clients.

Medefy can help.

We guide members through the complexity to help them find the most cost-effective care.

CENTRALIZE
Get a Complete View of Your Benefits.

Our simple and intuitive app makes it easy for members to view, find, and access their individual benefits information and personal data-all in one place.

Schedule a Call
Engage
Education That Never Quits.

We don't have an off-season. Medefy educates your plan members year-round about the value of their benefits and how best to use them.

Book a Demo
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LEARN
AI Meets Human Expertise.

Our AI processes and organizes your complex health plan information to empower our live, human experts to provide instant, personalized guidance.

ADVISE
Benefits Guidance for Any Moment.

Our expert Care Guides are available to steer members towards low-cost, high-quality care, 24/7.

Learn More

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Initial response time
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What can we do for you?

We'll be your secret weapon to win and retain more clients.

Medefy delivers the high-impact results your clients need and want. We’ll help your clients increase engagement year-round, offer their members live, 24/7 support, and improve the ROI of their benefits and investment.

Grow Your Business

99%

customer retention score
vs 77% industry average
Dason Gwartney, Sr. Employee Benefits Advisor, City of Claremore
“One of the things we're most proud of is that almost 70% of the city's employees are actively using the Medefy app.”
Dason Gwartney
Sr. Employee Benefits Advisor
We'll make your people happier. And your job easier.

By offering 24/7 live support and a simple and intuitive platform, we ensure members optimize the utilization of their benefits throughout the year while giving time back to their HR teams.

Save Your Team Time

84%

of employers have inquired about benefits navigation platforms in the last year.
“ With Medefy taking the stress off of healthcare it allows our team to follow our mission.”
Lacie Beloncik, Benefits Specialist, Life Church
Make members happy. Make clients loyal.

We offer your members expert benefits guidance, tailored to them. Your members will enjoy live, on-demand support around the clock, and a centralized, easy-to-access hub with all their benefits information.

Increase Savings

92%

customer satisfaction
score vs 76% industry average
You deserve a team of benefits experts on your side. That's us.

Our real-time benefits guidance enables you to put even more time and money into the work you care about. By combining intuitive technology and human expertise, we help public institutions drive smarter health decisions that drive down costs.

Increase Savings

92%

customer satisfaction score vs 76% industry average
Ashley Hickman, Director of HR, City of Claremore
“ We’ve gained so much time within our department to focus on other things because Medefy has partnered with us.”
Ashley Hickman
Director of Human Resources, City of Claremore

Powerful, quantified results.

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$00M

Redirected Savings

We've helped our customers save nearly $72M by redirecting their employees to in-network, high-quality, and low-cost medical services.

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00%

Utilization Rate

Our Member Marketing team maintains year-round communication with your members-driving industry-leading engagement rates.

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$0M

Productivity Hours

We've saved nearly $7M in HR hours by providing benefits guidance and administrative support - freeing HR teams to focus on delivering strategic value to the C-Suite.

Technically, we’ve got 3x return on investment with Medefy. But it is so much more than money for us, because it is about time, and we’ve gained so much time within our department to focus on other things because Medefy has partnered with us.”
Ashley Hickman
Director, Human Resources, City of Claremore
We were already doubling our return on investment by using the Medefy platform…few months later we implemented the incentives program, now we’re at 9x ROI.
Kevin Kennemer
Sr. Vice President, HR | Learning & Development, Gateway First Bank